FAQ
Frequently Asked Questions
Q: How do I access an archived event?
A: To access an archived event:
Go to www.totalimagephotographics.com and Click “ViewPhotos/Order Online”.
Click on your event.
Under “Request Access to Archived Event”, click Continue.
Fill out the required information and create a password. Click Place Order at the bottom.
Click your event again and at the right under “Archived Event Login” enter your email address and the password you just created.
You will be able to access all archived events for 3 days.
(Please Note: If you are trying to Un-Archive Senior Photos, you will also need your 4-digit password that was provided to you via email after your session)
Q: How do I place an order for my Senior Pictures and select my Yearbook Photo?
A: Placing a Senior Picture Order and Selecting the Yearbook Photo:
Go to www.totalimagephotographics.com and Click “View Photos/Order Online”
Look for your school’s Senior Portrait Folder, click to open it. Then click the folder with your name.
Enter the password that you received via email.
When you are ready to select your photo, click the photo to view it as full size and to the right select “Order/View Prices”
To select your yearbook picture, enter Quantity: 1 in the Yearbook Selection area. If you would like retouching for $15.00, choose the retouching option in the drop down window of the yearbook selection. Add any additional pictures you would like to order.
At the bottom, click “Add to Cart”
Fill out the required ordering information and click Place Order.
Q: How do I place an order for my Portraits?
A: Placing a Portrait Order:
Go to www.totalimagephotographics.com and Click “View Photos/Order Online”
Click on your event folder and enter your password.
To order a photo, click the photo to view it as full size and to the right select “Order/View Prices.”
Select your quantities, retouching etc., then click “Add to Cart” at the bottom of the page.
Complete the required ordering information and click Place Order.
Orders will be mailed to you within about 3 weeks of your order date.
Your photos will remain online for one month.